The RBC system has been useful for monitoring pulverizer performance. The Engineering Consultants Group have knowledgeable, experienced professionals and provide proactive support monitoring and analyzing our RBC data.
A very intuitive and user-friendly tool to use. The customer support is quick and superb. I can count on the support staff to provide timely response to my questions. They take my feedback into account and incorporate my suggestions into future product releases. I highly recommend using this product.
The RBC system has helped us to be proactive in repairing our mills. The on-line monitoring by ECG has provided expert diagnostic capabilities to our fleet, saving us unscheduled down time.