Monitoring and Maintenance
Let our experts help you get the most out of your ECG solution. We will work with you to tailor a Technical Service Agreement that best suits your needs.
Maximize Efficiency with Professional Monitoring and Maintenance Services
Supplement your team with our expertise and get the professional analysis that saves your maintenance and personnel budgets.
We're here for you
- We offer Technical Service Agreements for all of our products that are custom designed to fit your needs and budget. At ECG we continuously strive to exceed the expectations and needs of our customers. The Technical Service Agreement Contract was developed to enrich and lengthen the lifetime of your ECG software. When issues arise our friendly and knowledgeable staff works closely with you to solve problems in an efficient and timely manner. Your issues will be handled thoroughly, and with the necessary urgency for maintaining your business-critical operations. Online product support is also available 24/7 which includes guides, manuals, software downloads and product patches.